What to Expect
Set to the sounds of the motion picture soundtrack, passengers will relive the magic of the classic story as they are whisked away on THE POLAR EXPRESS™ Train Ride for a magical 75-minute trip through forests and a magical tunnel on the way to the North Pole. Once on board, your Conductor will work their way through the coach and punch your ticket before hot chocolate and a delicious cookie are served by dancing chefs. Passengers then read along with the classic children’s book, The Polar Express, by Chris Van Allsburg.
Santa and his helpers board the train to greet passengers, and each guest is given the first gift of Christmas – a silver sleigh bell. On the return trip from the North Pole, Elves on each car lead passengers in caroling and onboard entertainment – creating magical memories you will never forget!
Passengers are encouraged to arrive approximately ONE HOUR before their listed departure time to pick up their tickets from the Will Call Booth and explore the festivities onsite. Further event information is available in Frequently Asked Questions or by messaging our reservations agents .
Classes of Service
2025 Pricing Calendar
Many dates sell out very early and tickets for your desired time may not be available. Questions? Please don’t hesitate to message the reservations office. Keep in mind, trains depart on EASTERN TIME.
Unfortunately, there are no group or other discounts available for this event. Large families or other groups attending together should purchase their tickets for the same car. For ADA seating assistance, please message the reservations office.
Tickets for THE POLAR EXPRESS™ Train Ride are non-refundable/non-exchangable.
For ticketing assistance please contact our reservations office at 1-800-74-TRAIN
Coach Class
Coach Class offers seating in our Bi-level cars and our new DMU commuter coaches. Bi-level cars seat around 80 guests on padded benches, while DMU coaches accommodate over 100, including ADA seating, in high-back seats. Guests are welcomed by a conductor, served hot chocolate and a cookie by dancing chefs, presented with the first gift of Christmas by Santa himself, and then entertained by singing and dancing elves on the return journey from the North Pole!
2025 Coach Class Pricing
(Applies to all guests ages 2 & up)
Value Dates:
Coach – $35*
Upper Coach – $45**
Moderate Dates:
Coach – $40*
Upper Coach – $50**
Peak Dates:
Coach – $45*
Upper Coach – $55**
*Bi-Level seating can be purchased per seat. Cars 704, 7001, and 7002 must be purchased per section. Most sections are 4 seats.
**There are 13 steps to the upper level coach area.
First Class
First Class offers table seating in a more intimate setting with fewer passengers than Coach Class. Guests are welcomed by a conductor, served hot chocolate and a cookie by dancing chefs, presented with the first gift of Christmas by Santa himself, and then entertained by singing and dancing elves on the return journey from the North Pole! Each guest will also take home a souvenir ceramic Hot Chocolate mug.
2025 First Class Pricing
(Applies to all guests ages 2 & up)
Value Dates – $60 & $75
Moderate Dates – $65 & $80
Peak Dates – $70 & $85
Dome Class
Ride in the upper dome of our Northern Pacific Vista-Dome coach for a stunning 360° view from the train. Guests are welcomed by a conductor, served hot chocolate and a selection of cookies served by dancing chefs, presented the first gift of Christmas by Santa himself, and then entertained by singing and dancing elves on the return journey from the North Pole! Each guest will take home the annual souvenir ceramic Hot Chocolate mug AND an exclusive special gift!
2025 Dome Class Pricing
(Applies to all guests ages 2 & up)
Value Dates – $85
Moderate Dates – $90
Peak Dates – $95
Parlour Class
Parlour Class offers lounge-style seating with leather couches. Guests will be greeted by a conductor, served hot chocolate and a cookie by dancing chefs, presented with the first gift of Christmas by Santa himself, and then entertained by singing and dancing elves on the return journey from the North Pole. Each guest will receive a cup of hot chocolate and a cookie, a souvenir ceramic Hot Chocolate mug, AND an exclusive special gift!
2025 Parlour Class Pricing
(Applies to all guests ages 2 & up)
Value Dates – $100
Moderate Dates – $105
Peak Dates – $110