What to Expect
Set to the sounds of the motion picture soundtrack, passengers will relive the magic of the classic story as they are whisked away on THE POLAR EXPRESS™ for a magical 80 Minute trip through a rail yard, neighborhoods, and through a tunnel on the way to The North Pole. Once on board, your Conductor will work their way through the coach and punch your ticket before hot chocolate and a delicious cookie are served by dancing chefs. Passengers then read along with the classic children’s book, The Polar Express, by Chris Van Allsburg.
Santa and his helpers board the train to greet passengers and each guest is given the first gift of Christmas – a silver sleigh bell. On the return trip from the North Pole, Elves on each car lead passengers in caroling, and onboard entertainment – creating memories you will never forget! Each child will take home a keepsake sleigh bell in addition to the wonderful memories made on this magical trip.
Passengers are required to arrive approximately one hour before their listed departure time and Pick up their tickets from the Will Call Booth. Further event information is available in Frequently Asked Questions or by messaging our reservations agents .
Classes of Service
Coach Class
Coach Class seating is in both 1920’s era and 1960’s era commuter coaches. These cars typically seat around 80 passengers on padded bench-type seating. Guests will be greeted by a conductor, be served hot chocolate and a cookie by dancing chefs, be presented with the first gift of Christmas by Santa himself, and then entertained by singing and dancing elves on the return journey from The North Pole. Each guest will receive a cup of hot chocolate and a cookie.
2024 Coach Class Pricing
Value Dates:
Coach $35 (all guests ages 2 & up)
Upper Coach $45 (all guests ages 2 and up)*
Moderate Dates:
Coach $40 (all guests ages 2 & up)*
Upper Coach $50 (all guests ages 2 and up)*
Peak Dates:
Coach $45 (all guests ages 2 & up)*
Upper Coach $55 (all guests ages 2 & up)*
*Bi-Level seating can be purchased per seat. Car 704 and 7002 must be purchased per section. Most sections are 4 seats. There are limited 2 seat sections on the upper level.
First Class
First Class seating is in cars that seat less than the coach class cars and provide table seating. Guests will be greeted by a conductor, be served hot chocolate and a cookie by dancing chefs, be presented with the first gift of Christmas by Santa himself, and then entertained by singing and dancing elves on the return journey from The North Pole. Guests will also receive a souvenir ceramic Hot Chocolate mug. Each guest will receive a cup of hot chocolate and a cookie.
2024 First Class Pricing
Value Dates – $60 (all guests ages 2 & up)
Moderate Dates – $65 (all guests ages 2 & up)
Peak Dates – $70 (all guests ages 2 & up)
Dome Class
Dome Class seating is in the upper dome of our Northern Pacific Vista-dome coach. Guests are provided a 360º view from the train. Guests will be greeted by a conductor, be served hot chocolate and a selection of cookies by dancing chefs, be presented with the first gift of Christmas by Santa himself, and then entertained by singing and dancing elves on the return journey from The North Pole. Guests will also receive both the annual souvenir ceramic Hot Chocolate mug AND the iconic Hot Chocolate mug and saucer to take home. Each guest will receive a cup of hot chocolate and a cookie.
2024 Dome Class Pricing
Value Dates – $85 (all guests ages 2 & up)
Moderate Dates – $90 (all guests ages 2 & up)
Peak Dates – $95 (all guests ages 2 & up)
JASPER 400 PARLOUR CAR
Jasper 400 Parlour Car provides a unique first class ride featuring leather couches, and a much more private ride with limited guests aboard. This car only holds 26 guests total. Guests will be greeted by a conductor, be served hot chocolate and a selection of cookies by dancing chefs, be presented with the first gift of Christmas by Santa himself, and then entertained by singing and dancing elves on the return journey from The North Pole. Guests will also receive the annual souvenir ceramic Hot Chocolate mug AND an extra special gift! Each guest will receive a cup of hot chocolate and a cookie.
2024 Jasper 400 Parlour Car Pricing
Value Dates – $85 (all guests ages 2 & up)
Moderate Dates – $90 (all guests ages 2 & up)
Peak Dates – $95 (all guests ages 2 & up)
2024 Operating Schedule
Many dates sell out very early and tickets for your desired time may not be available. Questions? Please don’t hesitate to message the reservations office. Keep in mind, trains depart on EASTERN TIME.
Unfortunately, there are no group or other discounts available for this event. Large families or other groups attending together should purchase their tickets for the same car. For ADA seating assistance, please message the reservations office.
Tickets for THE POLAR EXPRESS™ Train Ride are non-refundable/non-exchangable.
For ticketing assistance please contact our reservations office at 1-800-74-TRAIN
